Knowledgebase: Troubleshooting
How do I know if I am behind a Proxy Server?
Posted by on 29 October 2012 03:44 PM

Is your network utilizing a proxy server? Proxy servers can sometimes have filters that block vital services from running that may cause unexpected issues.

One way to determine if you are behind a proxy server or not is by visiting the following link: http://whatismyipaddress.com/proxy-check

If you are behind a proxy server, then the results should state "Proxy server detected." in red font as shown below.

Proxy Server Detected

If you are not behind a proxy server, then the results should state "Proxy server not detected." in green font as shown below.

Proxy Server Not Detected

 

If you do find that you are behind a proxy server, then we recommend that you contact your IT department or Network Adminsitrator and have them adjust settings on the proxy server to allow you to use our webinar services.

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