Knowledgebase: Troubleshooting
System Requirements
Posted by on 04 May 2011 10:03 AM

 Minimum Requirements

  • Web Browser:  (The latest versions are recommended)  Internet Explorer , Mozilla Firefox, Chrome or Safari
  • Operating System:  Windows XP or higher and Mac OSX 10.6 or higher
  • 1024x768 Screen Resolution
  • Stable Internet connection, DSL or above(Wireless not recommended)  450 Kbps+ upload speed
  • Adobe Flash Player 11.x -
  • Latest Version of Java  (Presenters only)


**Firewall and Anti Virus Recommendations:  Turn off Pop-Up Blockers or put in your allowed list.


Instant Presenter uses certain ports.  Please ask your network administrator to open ports 80, 443(UDP) and 1935 to inbound and outbound traffic so that your computer can reach our servers.

If your IT Department requires IP Addresses, please contact Customer Service.

Speed Test

You can verify the speed of your connection at


Take our System Test here


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