Customer Support
Knowledgebase : InstantPresenter Support > FAQs
Yes. With the optional PAYPAL feature, you may collect payments from
participants for events with your merchant PayPal account.
Yes, you can use PowerPoint 2003 and PowerPoint 2007 slides. You can
share PDF documents, Word documents and Excel spreadsheets as well.
At this time the most common solution used to accomplish this is to
use a screen capture program such as Camtasia to record the recording
as it plays back. This process results in a single video file which
can then be uploaded to various video hosting ...
Yes, you can use any Mac computer to attend meetings.
*Please note that you can also use your iPad to attend meetings as
well, but you will not be able to use your iPhone at this time.*
Click here for more information on attending meetings using...
If you have a verified PayPal merchant account, attendees may pay
with their credit cards in order to attend your meeting. PLEASE NOTE
THAT THIS IS ONLY POSSIBLE IF YOU AS THE HOST/PRESENTER HAVE A PAYPAL
MERCHANT ACCOUNT THAT IS ALREADY VERIFIED. All...
To adjust the video feed screen size, click and drag the icon in the
lower right hand corner of that window and stretch towards the right.
An up-to-date invoice for your account, as well as your historical
invoices, can always be found online. To obtain a copy of an invoice:
* Log in into your account
* Click the PROFILE tab at the top of the screen
* Click the PAST HISTORY but...
Under the _Attendee_ tab select _Make Attendance Private_. By
selecting this option the attendees can only see the presenter and
themselves.
You are allowed up to six (6) Presenters broadcasting video from
their webcams - depending on your plan. However, please keep in mind
that this is a "Broadband" feature and you will need to have a fast
internet connection.
Once confirming the time and date of the event, it may be that the
host of the event has not made the session available. Check back in
about 5 minutes. Once the session is available, you will be able to
login to the event. Otherwise, please contact the e...
You can try compressing the images of your slides with PowerPoint to
reduce the file size:
1. Open the PowerPoint presentation file
2. Click _File - Save As_
3. Click _Tools_ from the upper right hand corner of _Save As_ dialog
box
4. Select _Compre...
Meeting hosts have the option of recording their live meetings.
Please contact the meeting host directly to check if there is a
recording available.
To join an event, simply click the link in the invitation email for
the presentation. Fill out the required information and click JOIN THE
MEETING.
Some users based outside of the U.S. may see an error message similar
to the one shown below:
_\"THERE APPEARS TO BE AN ISSUE WITH YOUR PAYPAL ACCOUNT. EITHER IT
IS NOT A VERIFIED MERCHANT ACCOUNT, OR PAYPAL HAS RESTRICTED YOUR
ACCOUNT.\"_
If yo...
MINIMUM REQUIREMENTS
* At least: Internet Explorer 8, Mozilla Firefox 3 or Safari (Mac)
* 1024x768 Screen Resolution
* High speed internet connection with an upload speed of 450 Kbps
(0.44 Mbps)
* Flash Player 10.3 -- Click here to download ...
Simply turn down the volume on your speakers, or you can adjust the
Presenter's audio level by moving the slider to the left (to lower
volume) or to the right (to increase volume). This will adjust the
volume level for you only.
This generally happens because your screen resolution or screen size
is larger than the presenter's and the presentation has to be
"squished" in order to fit on the screen. There are a few different
options available: * Best Option - Set your screen r...
If you are using a VoIP service, some providers sometimes block free
conference calling providers because of the costs that the phone
provider has to pay to connect the call. In this case, you will need
to call your phone provider and let them know of...
This is more than likely because text was copied from Microsoft Word
or similar word processing software (which includes email services
like Outlook or Gmail). These word processors include "invisible"
characters to tell the program how to format the t...